Disconnect and uninstall
Four ways to stop ChangeTrace, and exactly what each one deletes.
Stopping data collection and deleting your data are two different things. This page is about which is which.
Your four options
Plugins → Deactivate. Collection stops immediately and both scheduled jobs are removed.
Everything else stays: the token, queued events, the change baseline. Reactivate and it picks up where it left off without reconnecting.
Good for pausing during a big migration.
Which to use
| You want to… | Do this |
|---|---|
| Pause briefly | Deactivate |
| Stop this site reporting, keep the dashboard history | Disconnect |
| Remove every trace from WordPress | Uninstall |
| Delete the data ChangeTrace holds | Delete the site in the dashboard |
| Free a plan slot | Delete the site in the dashboard |
| Move to a new domain | Moving or cloning a site |
Full removal, in order
- Delete the site in the dashboard (removes your data, frees the slot).
- Delete the plugin in WordPress (removes every local option and job).
Doing it the other way round also works; the site simply stops reporting first.
Closing your account entirely
Deleting every site removes the data attached to them. To close the account itself, use the Need help? widget in the dashboard — replies come by email.
Data retention while the account is open is covered in Data, privacy & retention: events and metrics are deleted automatically past your plan's history window regardless.